Selecting a Mobile System Vendor

Courtesy of Elecompack

If you're like many potential customers for mobile shelving, you may be familiar with the mobile shelving concept, but unsure what differentiates manufacturers from one another. At last count, there were more than a dozen suppliers of mobile shelving in the United States. How do you know which product to buy? Simply purchasing "low bid" is one possibility. Choosing a familiar name is another possibility. A more prudent method for selecting the best overall value might be to ask the following questions of all potential suppliers: Is the shelving you intend to use engineered for mobile installations?

  • How is the shelving attached to the carriage? Can you supply engineering data or documentation indicating that the method you propose is safe? (It's a good idea to visit an installation and see this attachment first hand. Ask them to lift up a bottom shelf and show you.)
  • How many grades or models do you offer? Are you proposing your "top of the line" and safest model for us? If not, why not?
  • Will your system have a continuous solid shaft that drives all wheels permitting the rear of the range to move simultaneously with the front? If not, why not?
  • What is the gauge (thickness) of the shelves you intend to supply? 18 gauge is the cautious choice for folders and books and until a few years ago it was the only gauge offered. Unfortunately, some suppliers have recently been supplying a thinner 20 or 22 gauge shelf in their efforts to be low bid. These thinner shelves may begin to deflect once loaded.
  • Are the shelves you propose independently adjustable? Can a shelf on one side of the range have a different vertical position than a shelf on the opposite side of the range? Most double face shelving utilizes a single shelf which services both sides of the unit. Because of this, your flexibility is limited.
  • Are the shelves easily adjustable without the use of tools or mallets? (The astute buyer will insist upon visiting an installation and personally verifying all claims made regarding the ease of shelf adjustment.)
  • Most systems on the market use shelf supports that must be hammered in place with a rubber mallet into a "key lock" system. When selecting your system, look for shelving that can easily be lifted off and moved without the need for tools.
  • Does your system (both mechanical assist and electrical) have an automatic passive safety device that will prevent any system movement when any aisle is occupied by a person or inanimate object?
  • Does your system include a security/surveillance system that constantly monitors all aisles simultaneously and provides an historical visual record of all activity?
  • Do You Offer a 10 Year Warranty? If not, why not? This important guarantee ensures you will have peace of mind regarding your investment for a long time to come.

About Elecompack: Since 1965, Elecompack has been a leading innovator of high density mobile storage systems. Initially developed to withstand the tremendous seismic requirements of Japan and the rest of the Pacific Rim, our unique design has helped clients around the world maximize their return on investment. www.elecompack.com