Leadership is far from being a dry, rational process. Leadership is emotional and changes in workplace technology, personnel, and environment mean leaders have to be able to manage both theirs and organizational members’ emotions. In short, today’s leaders must be emotionally intelligent. Research shows leaders with high emotional intelligence are perceived as being better leaders by those in the organization and are actually better at their overall jobs. They communicate, collaborate, and adapt better than their non-emotionally intelligent counterparts. Emotionally intelligent leaders are better at overcoming obstacles and persevering through difficult times to achieve goals, manage personal relationships better, are more innovative in the services they develop, are better negotiators, and have greater success in facilitating organizational change.


This webinar will discuss the concept of emotional intelligence and the four elements of its framework: self-awareness, self-management, social awareness, and relationship management. After viewing this webinar, attendees will be able to:

  • Define the four elements of emotional intelligence in order to better understand the concept
  • State the importance of using emotional intelligence in order to be better library leaders
  • Understand how emotional intelligence can be learned in order to increase their own emotional intelligence
  • Develop strategies to improve their emotional intelligence in order to be better library leaders 

Emotional Intelligence for Library Leaders