Item List

Community-Led Strategic Planning and Organizational Change

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Conscious Culture: Concrete Choices That Can Change Your Library Workplace

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Dealing with Hostile and Potentially Dangerous Library Users (and Staff) Behavior

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Everyday Leadership, Regardless of Your Job Title

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Mastering Uncomfortable Conversations With Library Visitors

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Policies and Procedures: How They Manage You and Your Patrons

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Recruiting, Hiring, Orienting, Maintaining and Saying Goodbye to Library Volunteers

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Reverse Strategic Planning: Evaluating a Team’s Workplace Productivity

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The Art of Delegation

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Time Management for Library Managers

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