Item List

Dealing with Hostile and Potentially Dangerous Library Users (and Staff) Behavior

Pat Wagner

September 1, 2022 , 2:00 - 3:00 PM Eastern

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Mastering Uncomfortable Conversations With Library Visitors

Pat Wagner

October 20, 2022 , 2:00 - 3:00 PM Eastern

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Passive Aggressive Behavior: Sources and Solutions for Library Workspaces

Carrie Rogers-Whitehead

December 15, 2022 , 2:00 - 3:00 PM Eastern

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