Challenging Employee Conversations Without Fear
You’re a manager or supervisor with an employee who is missing the mark. It’s your job to help them improve – but how do you approach that tough conversation? This webinar is designed to help you take the fear out of challenging interactions like performance improvement, discipline, and even termination. By preparing now, you can spend that challenging conversation focused on supporting your employee.
In this webinar, you will learn:
- How to think about and prepare for challenging conversations in a way that feels constructive and authentic
- The manager's role in providing difficult feedback or news
- How to share negative feedback in a way that people can hear
Audrey Barbakoff is the Adult Services Manager at Kitsap Regional Library. She is the author of Adults Just Wanna Have Fun: Programs for Emerging Adults (ALA Editions, 2016). For her innovative adult programming, she was named a 2013 Library Journal Mover & Shaker as a Change Agent, and a Kitsap Business Journal “40 Under 40.” She received her MLIS from the University of Washington in 2010. Find her at www.the-bookaneer.com, and on Twitter as @the_bookaneer.