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Conflict in the Library: Managing, Surviving, and Even Thriving?!

Through this workshop, we will examine how conflict occurs in the workplace between co-workers, with leadership or management, as well as with customers/patrons. As we work through developing our understanding of the phases of a conflict, we will gain knowledge, skills, and self-reflexivity for thriving during a conflict. Together, we will learn how conflict is a necessary aspect of effective communication and examine characteristics of conflict, strategies to address conflict, and how to avoid unproductive conflict.

 

Leave with ways to:

· Understand the phases of conflict.

· Apply conflict negotiation strategies to workplace situations.

· Increase self-awareness and understanding.

Conflict in the Library: Managing, Surviving, and Even Thriving?!

$49.00Price
  • Dr. Stevie M. Munz is an award-winning teacher and researcher with 13+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, trainings, and workshops and is a published author. As a communication expert, she is passionate about developing your communication power skills. From public speaking to professional storytelling to writing and editing services, and diversity, equity, and inclusion workshops, Dr. Stevie is passionate about the power of communication!

Announcing the 2025 Modern Library Awards Honorees

BETHESDA, Maryland (January 16, 2025) - LibraryWorks is pleased to announce the 2025 Modern Library Awards (MLA) honorees. The MLA is a review program designed to recognize products and services that help library managers enhance library performance and user experience. Honorees are selected by LibraryWorks webinar attendees and newsletter subscribers.

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Library Resources

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Timely, topical and interactive, LibraryWorks webinars are conducted by highly regarded professionals in the field and focus on leadership, management, evaluation, assessment, marketing, funding, and more to promote organizational success. ​​

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Collection Development

Books, Bytes & Beyond is a monthly showcase of new and noteworthy print and non-print releases, including books, periodicals, audio- and e-books, online resources, and video, for acquisitions and collection development librarians.

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Technology . Furnishings . Supplies

 

Each month, Library Products & Services News features best-in-class products for the library community--shelving, furniture, automation, equipment, supplies, and more.​

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