Emotional Intelligence: Understand Emotions for Empathy and Relationship Building
June 11, 2026; 2:00-3:00 PM Eastern
 
Emotional intelligence (EI) is the ability to be aware of, handle, and express your emotions as well as to be empathetic and fair in relationships, with a deeper understanding of others’ emotions. One research study has suggested less than 40% of the population is emotionally intelligent. Being emotionally intelligent affects every facet of life, from success in your job to personal relationships. EI, not IQ, is often the factor that sets you apart in your job and makes you more successful.
 
From this webinar, you will learn to:
Define emotional intelligence and the skills needed for enhancement
Identify myths such as controlling vs. regulating your emotions, and how emotions impact your decisions and reactions 
Discover ways to be more self-aware, manage yourself and relationships, empathize, motivate, and cope with challenges 
Practically and holistically apply emotional intelligence in your work and life 
 
Presenter: Jennifer Blair is the Head of User Services Librarian and Associate Professor at Azusa Pacific University (APU). Her role is dedicated to the user experience, including marketing the library, and teaching. She has extensive experience teaching online courses in design and library science. Jennifer holds a B.A. in Graphic Design, an M.A in Educational Multimedia, and an M.S. in Library and Information Studies. Her experience in academic and public libraries as well as work experience in art and design allow her to employ visionary strategies to enrich progress and enhance advancement for students.