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Summer Sale
Talk the Talk: Mastering Communication Skills for Positive Library Relationships
Try Strategic Merchandising to Pump Up Library Usage
Communicating With Elected Officials and Library Stakeholders
Engagement Beats Promotion: Using Partnerships to Raise Awareness
Everything Library School Never Taught You About Managing People
The Best Ways to Gather Community Input for Your Library
Dealing With Difficult Library Board Members
Empowering Communities Through News Literacy: Practical Strategies for Libraries
Well-Being By Design: Using Biophilic Spaces to Transform User Experience
Time Management and Prioritization for Library Workers
Community Care for Burned-Out Library Workers
Facing Angry Patrons: De-Escalation and Communication Techniques + Policy Advice
Emergency and Crises: Managing and Prioritizing Preparedness for Libraries
Improving Your Newsletters to Enhance Patrons' Connections to Your Library
Best Practices for Working in Circulation, Access Services, and Operations
Short-Form Video for Libraries: Strategy, Creation, and Impact
Social Media Update for 2026
Onboarding New Library Employees: Setting Up Staff for Success
Frontline Staff Reset: Tackling Resolution and Decision-Making Challenges
Managing the Talent: A Holistic Approach to Library Personnel Management
Sparking Change: Powerful Strategies for Influencing Action in the Library!
Emotional Labor and Burnout—“I’m too tired to smile today.”
Quiet Leadership 2.0
If You Bought It, Flaunt It! How to Promote Your Collections to Increase Usage
How to Get the Most Out of Your Next Library Conference
Play Offense, Not Defense: Have Soundbites Ready for Tough Situations
Mastering Conversation: Elevate Your Work Relationships to the Next Level!
Discover Your Leadership Style and Plan to Use It!
Gen Alphas: Trends and Details on Our Youngest Generation
Change Management: Navigating and Communicating Change in Libraries
Simple Ways to Research Target Audiences
You Are Only Human: Retraining Your Busy Mindset to Focus on Library Needs
Going Beyond "Fake it ‘til you make it”: Understanding Imposter Syndrome
Inclusive and Impactful: Reinventing Your Library’s Meeting Culture
Improv-ing at the Library: Using Improv Techniques to Improve Library Culture
Doing What Matters: Values in the Library
Library Signage: The Good, The Bad, and the Ugly
Looking at the Glass Half Empty: The Positives of Negative Emotions
Healing Burnout: Incorporating Resilience to Refocus Stress and Workload Demands
Misinformation and Conspiracy Theory Trends: Advice for Libraries
Crafting Effective Grant Proposals: Maximizing Funding Opportunities
To Ensure Your Library's Health, Give Your Communications a Full Check-Up
Leading from the Middle: Managing Up and Down
How to Win Over Peers and Influence People: The Art and Science of Marketing
From Speed-Friending to Collaborating with Strangers (CoLAB) Workshops: How to Make Your Library More Relationship Driven
Creating More Joy & Resilience in the Library
Quiet Leadership
Ethical Considerations for the Use of Artificial Intelligence (AI) in the Library
How the Age of Misinformation Can Work for and Against Your Library: Strategies for Success
Up or Out: Smarter Ways to Get Library Employees Back on Track, or End the Ride
Helping Serve the Neurodiverse in your Library Community
Proven Strategies for Outreach & Programming
Pro Tips for Giving Great Presentations, Online and In-Person
Yikes! Communication Apprehension is Everywhere! Navigating Leadership and Work
Reluctant Leadership: Embracing Authenticity and Intrinsic Qualities
The Cycle of True Marketing and How to Start Working With It
Workplace Politics: How Defining Roles Shape Inner Workings and How You Can
Still Make a Difference
Customer Interaction Strategies: 3 Sides of Success
How to Craft and Utilize an Elevator Speech to Prove Your Library's Value
Effective Stakeholder Communication Strategies for Special Librarians
Conflict in the Library: Managing, Surviving, and Even Thriving?!
No Buy-In or Budget for Marketing? Here Are 20 Things You Can Do to Change That!
How (and Why) to Do a Simple External Communications Audit
Mental Health: How Libraries Can Empower Themselves to Respond
Making Changes That Stick
Use Strategic Communication to Influence Your Library’s Stakeholders
Tired of Hearing, “I didn’t know the library did that”? Here’s Your Fix!
Strategies for Outreach to Marginalized Populations
Empathic Design: Center Your Library with Empathy, Compassion, and Purpose
Emotional Intelligence: Understanding Your and Others’ Emotions for Self-Awareness
Design for Libraries: Tools and Principles for Outstanding Library Promotions
Denied! Why 90% of Grant Applications Don’t Get Funded
Dealing With Digital Distractions: Ideas and Recommendations for Libraries
How You Can Handle Challenging Conversations
Begin With One Step: How to Start Talking About DEI at Your Library
Spark! Little Things that Attract Library Users and Increase Circulation
Digital Citizenship Programming in Libraries
Community-Led Strategic Planning and Organizational Change
Creating Standards for Successful Customer Service (For Frontline Staff)
Recruiting, Hiring, Orienting, Maintaining and Saying Goodbye to Library Volunteers
Mastering Uncomfortable Conversations with Library Visitors
Promoting Your Collections: Messaging, Merchandising, and More
Strategies to Empower Libraries: Leveraging Existing Resources for Successful Community Projects
Everyday Leadership, Regardless of Your Job Title
The Art of Delegation
Leading With Confidence: Best Practices for New and Emerging Library Managers
Librarian Evolution: Libraries Thrive When We Change
Librarians as Community Preparedness Ambassadors
Library Ethics: Earning Trust and Respect During Difficult Times
Making Each Other Look Good: The Library Board and the Library Director
Making Your Press Releases More Effective
Marketing for Libraries: Learn Principles and Methods that Help You Identify You
Online Safety: Cyberbullying, Privacy, Trends and More
Opiate Users in Our Libraries: Safe and Effective Responses to a National Issue
Outreach & Engagement for Unconventional Community Collaboration
Passive-Aggressive Behavior: Sources and Solutions for Libraries
Plan a Campaign to Draw People Back into Your Libraries
Policies and Procedures: How They Manage You and Your Patrons
Positive Reinforcement: Motivation That Works for Library Workspaces
Reverse Strategic Planning: Evaluating A Team’s Workplace Productivity
Serving the library community with professional development
and decision point resources
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