Community-Led Strategic Planning and Organizational Change

Audrey Barbakoff

Time Management for Library Staff

Carrie Rogers-Whitehead

Strategies to Empower Libraries: Leveraging Existing Resources for Successful Community Projects

Bess de Farber

Creating Standards for Successful Customer Service (For Frontline Staff)

Pat Wagner

How (and Why) to Do a Simple External Communications Audit

Kathy Dempsey

Recruiting, Hiring, Orienting, Maintaining and Saying Goodbye to Library Volunteers

Pat Wagner

Mastering Uncomfortable Conversations with Library Visitors

Pat Wagner

Promoting Your Collections: Messaging, Merchandising, and More

Kathy Dempsey

Everyday Leadership, Regardless of Your Job Title

Pat Wagner

Community-Led Strategic Planning and Organizational Change

Audrey Barbakoff

Time Management for Library Staff

Carrie Rogers-Whitehead

Strategies to Empower Libraries: Leveraging Existing Resources for Successful Community Projects

Bess de Farber