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Community Care for Burned-Out Library Workers

Audrey Barbakoff

Facing Angry Patrons: De-Escalation and Communication Techniques + Policy Advice

Carrie Rogers

Emergency and Crises: Managing and Prioritizing Preparedness for Libraries

Jennifer Blair

Improving Your Newsletters to Enhance Patrons' Connections to Your Library

Deb Marett

Best Practices for Working in Circulation, Access Services, and Operations

Cathi Alloway

Short-Form Video for Libraries: Strategy, Creation, and Impact

Courtney Hicks

Social Media Update for 2026

David Lee King

Onboarding New Library Employees: Setting Up Staff for Success

Curtis Rogers

Frontline Staff Reset: Tackling Resolution and Decision-Making Challenges

Jennifer Blair

Managing the Talent: A Holistic Approach to Library Personnel Management

Sharon Morris

Sparking Change: Powerful Strategies for Influencing Action in the Library!

Stevie Munz

Emotional Labor and Burnout—“I’m too tired to smile today.”

Stevie Munz

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